Spa etiquette

• Spa opening hours: 7 am to 9 pm; Wednesday and Saturday until 10 pm.
• Please reserve your treatments as early as possible and check in at the spa reception shortly before your appointment. Recommended clothing: bathrobe and slippers.
• You may enjoy delight spa & beauty offerings upon your arrival and during the entire departure day. Open: daily from 7 am to 9 pm; Wednesday/Saturday to 10 pm.
• Please turn off your mobile phone in the bathing and sauna landscapes.
• Pets are not permitted in delight spa & beauty.
• Light fare and drinks are available at Spa Corner (at the spa reception) or at the pool bar (summer).

• You may leave your bathrobe in a locker or hang it on one of the clothing racks in the bathing and sauna areas.
• Please lock all valuables in a changing room locker or in the safe in your room.
• delight spa & beauty is a relaxation zone dedicated to quiet and relaxed bathing. We kindly ask parents and children to respect this (see also „Kids’ Fair Wellness Tipps)
• Other bathing guests would appreciate it if you shower and tie back long hair before bathing.
• The bathing world and sauna landscape are not supervised – parents are held responsible for their children.
• Diving into the pools is not allowed. Please note the water depths: Indoor pool 125-135 cm, Outdoor massage pool 125-135 cm, Natural swim pond 30-166 cm
• Reserving lawn chairs with bathrobes is not desired.
• The entire indoor sauna area is a naked zone. Please note that bathing suits should be worn on the path to the earth sauna and in the natural swim pond.
• For women, a separate sauna area with steam bath, aroma bath, shower and relax area is available.
• After the sweat bath, shower first! Then treat yourself to a refreshing dip in the bathing landscape.
• Anyone with an acute infection, contageous illness, or venous thrombosis should avoid bathing entirely. Saunas are not recommended during the first three months of pregnancy. In general: in case of discomfort or illness, please move to a quiet room.

• Minimum age for use of the fitness room is 16. Children 12 and up accompanied by their parents may use the endurance equipment (except treadmills).
• Exercise with training shoes only. For safety reasons bathing shoes, slippers or socks are not allowed.
• In case you do not have training clothing with you, sweat pants, t-shirts, shoes and socks are available to borrow at the spa reception. Naked men’s torsos are not tolerated in the fitness area.
• There are daily fitness and relaxation sessions (free of charge for hotel guests). Please respect the starting times.
  

• A bathrobe is the ideal outfit for your cosmetic face and body treatment.
• To ensure an optimal treatment, please let us know of any allergies, surgeries or facial injections when you book.
  

• For direct reservations: Tel. +41 (0)81 928 48 68,  
• If you prefer that a man or a woman conducts your treatment, please let us know when you make your reservation.
• Arrive a little before your appointment to allow time to use the sauna or steam bath. Warm muscles benefit more from massage.
• Avoid rich meals and drinks prior to massage.
• Showering before your massage is relaxing and cleans the pores – allowing the quality homemade oils to absorb better.
• We recommend arriving in your bathrobe for classical massage. Comfortable sports clothing is best for Shiatsu and Thai massage. LaStone Therapy, Lomi Lomi Nui and wine therapy are treatments conducted on the naked body. Disposable underpants are available if desired and you are always covered by a towel.
• Inform the masseur of any possible ailments, allergies or other considerations. Our well trained team will respond accordingly to evaluate the health and condition of the skin. During the massage, let the masseur know when the pressure is too strong or too weak.
• Directly following the massage, avoid activities and drink plenty of tea or water. We recommend resting in a quiet area or your hotel room following a massage.
  

For big and small to feel comfortable here, we kindly ask that you observe these Kids’ Fair Wellness Tipps:

• Bathing world:
  Children up to 11 years old must be accompanied by an adult; kids 12 and up may use the bathing world freely. The bathing world is not supervised – parents are held responsible for their children. Please play and splash only in the outdoor experience pool! Grown-ups want to enjoy the calmness of the indoor pool and the natural swim pond. Jumping or diving from the side into the pools is not permitted (note water depths).
• Kids' pool hours:
  Please note the pool hours in winter. Quiet zone from 9 am - 3 pm, Kids' pool hours from 3 pm - 6 pm, quiet zone (adults only) from 6 pm
• Sauna world:
  Kids 7 and up are permitted only when accompanied by an adult, kids 15 and up are free to use the saunas. The sauna landscape is not supervised – parents are held responsible for their children.
• Fitness club:
  Minimum age for use of the fitness area is 16 years. Children 12 and up accompanied by their parents may use the endurance equipment (except treadmills)
• Foroggten something:
  Have you forgotten something that would make fitness or swimming more fun? No problem! Water wings, swim goggles, training shoes (size 36 up) and even those funny pool noodles are available to purchase.